Mission 01 · Hôtel PESO · Q2 2026

Two agents.
Reviews into action.
Bookings into foresight.

Two AI agents work for OCA Grande Hotel do Pezo. Each has its own dashboard. Pick the one you need below.

01 / Weekly · Monday 09:00
For the team

Agent CSATreview tracker

Collects every guest review from Booking, Google and TripAdvisor each Monday. Extracts the concrete issues, drafts a reply in the original language, persists everything in one place. The team validates, replies, and resolves — without spreadsheets.

  • Booking + Google + TripAdvisor scraped every Monday
  • AI-extracted issues with suggested actions
  • Status tracked: Answered / Validated / Resolved
  • CSV export on demand
Open Agent CSAT
02 / Daily · 00:01 UTC
For the direction

Agent PESObooking intelligence

Snapshots the full booking book from the OfiHotel CRM every night — read-only, never writes. Renders today's occupancy, the next 90 days, the channel mix, stay-length distribution and a 365-day period analysis against the Melgaço calendar.

  • Daily read-only snapshot of the full booking book
  • Occupancy today + 14-day bars + 90-day heatmap
  • Channel mix and stay-length distribution
  • 365-day Melgaço period analysis (holidays, festivals)
  • One-click PDF export, board-ready
Open Agent PESO